Christmas Vacation

Recently, I reached out to Steve on a Friday night to explore the possibility of booking a vacation over Christmas. Steve went above and beyond, working through the weekend to provide my family with destination options, pricing details, and valuable guidance. He was incredibly quick to respond to emails and addressed all of our questions with care and efficiency.

By Monday night, everything was booked, and three weeks later, we were on a plane headed for a fantastic holiday. While we were away, Steve checked in to ensure everything was going smoothly and that we were having a great experience.

We did encounter a small hiccup with one of our transfers, but Steve followed up immediately on our behalf and even secured a future credit voucher to make up for the inconvenience.

I don’t typically use travel agents, as I’ve relied on online booking platforms in the past. However, the exceptional service Steve provided has completely changed my approach. 

Moving forward, I won’t waste time searching online — I’ll absolutely use Steve for all my future travel plans.

Aaron C. - Calgary, AB (December 2024)